Return and Refund Policy
At Alisafashions, we prioritize your satisfaction and strive to provide high-quality products that you will love. If you are not completely satisfied with your purchase, our return and refund policy is here to help.
Return Policy
Return Period
- You have 7 days from the date of delivery to return your item(s).
- To be eligible for a return, the item(s) must be unused, in the same condition that you received them, and in the original packaging.
Return Process
- Initiate a Return: Contact our customer support team at contact@alisafashions.com within the 7-day return period to initiate the return process.
- Provide Proof: Please provide a video of the package being opened to verify the condition of the item(s).
- Approval: Once your return request is approved, you will receive instructions on how to send the item(s) back to us.
Shipping for Returns
- The customer is responsible for the shipping costs of returning the item(s).
- Ensure the item(s) are securely packaged to prevent any damage during transit.
Refund Policy
Refund Process
- Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Conditions for Refund
- The item(s) must be returned in their original condition, unused, and with all tags and packaging intact.
- Any item(s) returned that are not in their original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.
Contact Us
If you have any questions or need assistance with your return or refund, please contact our customer support team:
- Email: contact@alisafashions.com
We are committed to ensuring your shopping experience with alisafashions is positive and satisfactory. Thank you for shopping with us!